Return & Resolution Policy

Processing Time:

All candles are hand-poured with care. Please allow 3–5 business days for processing (excluding weekends and holidays). During peak seasons or promotions, processing may take up to 7 business days.

Shipping Time:
Once shipped, orders typically arrive within 2–5 business days, depending on your location and the shipping option chosen at checkout.

Shipping Rates:

Shipping is calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions, so be sure to subscribe for updates!

Order Tracking:

You’ll receive an email with tracking information once your order has shipped.